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Senior Director, Program Management

Jennifer Stein, MSW, PMP

Jenn brings over 20 years’ experience in program development, implementation, operations, and evaluation. She combines strategic thinking with creative problem solving to develop innovative and impactful programs aligned to her client’s organizational mission and goals. She has led initiatives that increased engagement in employee fundraising and volunteering programs from 8% to 37%. She has experience bringing together teams from across the country to develop innovative solutions to a common challenge.

Core to her success is her personal commitment to providing excellent customer service to both internal and external stakeholders. She’s a creative problem solver and a gifted facilitator enabling her to help our clients navigate both emerging threats and blue ocean opportunities. She has a proven ability to simultaneously direct multiple complex projects from concept to fully operational status. Her most recent activity includes designing and developing the program management framework for Kaptivate, refining our RACER methodology, and leading project teams for the U.S. Department of Education and General Services Administration.

In addition to her client work, Jenn directs our work-based learning program which provides hands-on real-world work experiences, career skills, and mentorship for high school students.

When Jenn’s not a work, she enjoys dancing around the house with her daughter and spending time with her family outside.


  • Master of Social Work, SUNY at Stony Brook
  • Bachelor of Science, Human Development and Family Studies, Cornell University
  • Certified Project Management Professional (PMP)


  • BAE Systems - Manager, Community Investment
  • Trax - Director, Program Operations
  • Truist, Inc. - Director, Strategic Partnerships | Director, Client Services
jenn stein


Business Process Improvement

Content Management

Customer Support

Data Analysis

Event Management

Program Development
Project Management

Program Performance Measurement & Evaluation

Stakeholder Engagement

Strategic Communications

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